We’ve just announced our Series A! Read about it from our CEO.

Sonicu Customer Training

Once your new site is live, our Customer Success Team will guide you through personalized dashboard training to help you get started. If you’ve already completed training and need a refresher or additional support, you can explore more resources here.


Customer Service
Designed to automate compliance
Joint Commission Logo
CDC Logo
ISO 17025
USP Logo
FDA 21CFR Part 11
CLIA Logo
HACCP Logo
AABB Logo

SoniCloud Training & Certification Resources

  • 01 View User Training

    Free, unlimited training for new and existing users who will only be reviewing and responding to alerts.

    Learn the Basics

    Free, unlimited training for new and existing users who have permission to set up and change site details, add and remove users, and more.

    See more
  • 02 Admin User Training

    Free, unlimited training for new and existing users who have permission to set up and change site details, add and remove users, and more.

    Learn the Admin Level Basics

    Grant Admin User permissions to those who will be in charge with setting up alarms, adding new users, or making any changes to your site.

    See more
  • 03 Sonicu+ Certification

    Continued learning for more control over your SoniCloud site

    Sonicu’s Advanced Certification Program

    Become a master troubleshooter on all Sonicu hardware and the SoniCloud site. You get a 2-hour virtual instructor-led training session, plus practice sessions, and a final exam. Once certified, you’ll have lifetime access to additional Super Admin permissions once only available to Sonicu’s support team.

    See more
  • 04 Sonicu Academy

    Our one-stop-shop for basic troubleshooting tasks such as quick start guides, video tutorials, and more.

    Do-It-Yourself Technical Support

    Skip the ticket queue and resolve the most common technical difficulties with our 24/7 online help center platform. If you can’t find a solution there, call our support team. We'll be happy to help!

    See more
Compressed - Laptop
Advanced SoniCloud Set Up (1)
Thumbnail Sonicu_Plus_User_Certification_2-1
Sonicu-Academy-blu
TRUSTED AND ACCREDITED GLOBALLY

Stress-free Regulatory Compliance

Take the stress and manual work out of compliance. Whether you're preparing for a Joint Commission inspection, a VFC site visit, or a food safety audit, our platform helps eliminate manual logging and reporting by fully automating your compliance program.

From logging and alerting to documentation and corrective actions, Sonicu generates audit-ready reports that meet the requirements of your specific regulatory agency and delivers them straight to your inbox. No binders. No scrambling. Just confidence that you’re covered.

Hit the easy button on compliance with Sonicu.

The Joint Commission

Healthcare facilities face staffing shortages, reimbursement challenges, and rising compliance demands. Maintaining the Joint Commission standards must be as easy and efficient as possible. Sonicu simplifies your path to compliance and accreditation with automated environmental monitoring, real-time alerts, and audit-ready reporting delivered to your inbox.

CDC Vaccines for Children (VFC)

Meeting CDC VFC program requirements doesn’t have to be complicated or time-consuming, especially when your time and resources are limited. Sonicu delivers a simple, proven solution to protect vaccine integrity and satisfy state reporting standards without adding to your team’s workload.

USP <797> and <800>

Sterile compounding and hazardous drug handling come with strict environmental control requirements. With a full suite of sensors and compliance-ready reports, Sonicu makes it easy to meet USP requirements for temperature, humidity, differential pressure, and cold storage while keeping your staff safe and inspectors satisfied.

FDA

From 21 CFR Part 11 to audit trails and IQ/OQ validation, Sonicu simplifies FDA compliance. Our platform, designed from the ground up to meet FDA manufacturing requirements, includes security across solutions. Sonicu combines AWS cloud hosting, validated software, and e-signature support to meet electronic recordkeeping and data integrity requirements in regulated manufacturing environments.

HACCP

Every food service operation and kitchen needs a HACCP plan, but relying on clipboards and manual logs puts your compliance and reputation at risk. Sonicu makes it easy to automate your critical control point monitoring with wireless temperature sensors and cloud-based corrective action logs.

OSHA

As OSHA expands enforcement around heat stress, Sonicu helps you stay ahead of workplace safety compliance. Our wireless sensors track temperature, humidity, and calculate heat index automatically, helping you identify and respond to dangerous conditions before they impact your team.

With real-time alerts, digital logs, and cloud-based reporting, you’ll be equipped to meet current and emerging OSHA standards without increasing manual workload

Need help getting connected?

If you need help connecting your Wi-Fi, SoniLink Hub, or with anything else involving your Sonicu hardware, you can find an array of support documents here.
Wifi-LoRa-LTE

Need help with alarms?

Find out how to create, edit and assign alarms through the SoniCloud webpage, so your team is set up for success. You will also find information on how to comment, snooze, or manually resolve an active alarm and where to review your alarm history. 

Advanced Alarming.png

Need help getting your reports?

Find out how to set up new reports, edit an existing report, and how to get them sent to you on-demand or on a set schedule.

Smart Reports.png
Monitoring Systems for Healthcare, Simplified.
Built from the ground-up to meet specialized healthcare requirements, join the thousands of facilities that trust Sonicu to protect critical assets, staff and patients!

Automate Regulatory Compliance

Make audit-readiness easy with automated data capture and auto-compiled reports delivered to your inbox. Compliance-based reports  include user corrective actions. Learn more about how we can help you meet Joint Commission and CDC requirements with our SNAP NIST calibration program.

Protect Data with Powerful Redundancy

Gaps in monitoring data due to connectivity or power interruptions can cause big audit headaches. Learn more about how proprietary DataSync technology helps ensure you never lose data with redundant data storage and transmission. Always make sure your reports are complete. 

Alarming that Works for You; No More Alarm Fatigue

Cut through unnecessary noise, and avoid alarm fatigue, with SMART Alarm Handler. Built in sensor buffers and customizable alarm thresholds manages delays prior to alarming, so only real alarms make it to your team. Learn more about how only meaningful alerts, not noise, are delivered to the right person at the right time with tiered escalation.

One Streamlined Solution for All Your Critical Environments and Assets Applications

Sonicu has breadth and depth in monitoring and compliance solutions designed for a wide range of healthcare applications. With one seamless solution, practically any type of sensor can be added to the platform. Learn how Sonicu can support monitoring applications across all areas of your healthcare enterprise.

Flexible Deployment for Diverse Healthcare Environments

Sonicu has been approved by hundreds of healthcare IT departments and checks all the boxes for security with AWS hosting. Flexible deployment options ensure a match with your environment’s connectivity needs and available resources. Learn how Sonilink with cellular eliminates the need for local IT and networks, or how WiFi/Ethernet options are used with local networks. 

Tight Budgets and Limited Capital, No Problem

Don’t let tight budgets prevent you from getting the monitoring and compliance solution your facility and staff need, and your patients deserve. Sonicu offers flexible financing options that will help you manage budgets. Also, Sonicu solutions are contracted with major healthcare GPOs including Premier and Vizient). Contact our team to learn how Sonicu can make solution acquisition painless and easy.

Your Monitoring Questions. Answered Simply.
Trusted by hundreds of facilities to eliminate costly operational mishaps while improving compliance readiness.
Great Lakes Bay Health Centers
We were really impressed with the SNAP program and how easy it was to get all of our probes calibrated.
IU Health
Consolidating with one temperature monitoring provider helps us better manage our assets and our people.
Ohio University Innovation Center
Cost competitiveness, great customer service, great control over the monitoring system, and low maintenance. You can’t beat that.
MiraVista
Sonicu costs are considerably more reasonable than our historic system, as well as other competitors on the market. The equipment is robust but simple to learn and utilize.
Katherine Shaw Bethea Hospital

Our policy is to check temperatures on all our fridges and freezers twice a day. With small outlying clinics that aren’t staffed seven days a week, we’d come in Monday morning, hoping the temperatures held steady over the weekend. We needed visibility on the fridges, especially after the loss we just suffered.

Xytex
Having safe and secure storage provides reassurance that any future family building efforts will be protected. Sonicu gave us the ability to more easily put our head on the pillows and sleep easier at night knowing we had invested in a strong monitoring system.
Hendricks Regional Health
You don't even have to log onto Sonicu. It will tell you when you have a problem.
SUNY Downstate Pediatrics
I would definitely recommend the service because it makes temperature monitoring of vaccines so much easier.
Hancock Regional Hospital
Thanks to our monitoring and alerts with Sonicu, we saw that humidity levels in [a] new building kept rising into areas that were unacceptable for the sensitive work underway.
Lemaitre Vascular
[Sonicu] successfully prevented a serious situation from becoming catastrophic. I was alerted this morning that the temps are going up in one of my freezers. Sure enough, the hospital didn’t fill up the LN2 on time. At this point everything is back under control
Discount Drug Mart
There’s always that extra peace of mind when you’re able to see in real-time the power supply situation from your cell phone during a natural disaster.
UHS South Texas
The monitoring system makes it so much easier that we don’t have to get all dressed up in that bunny suit. We can simply pull up our phones and assess it.
Boy Scouts of America
We knew about temperature monitoring and had thought about it, but after we lost so much food it was like “Oh yeah, we absolutely have to do this." We have to feed a lot of hungry Scouts and knew we couldn’t afford another mishap that costs us thousands in lost food.
AMR Knoxville Weisgarber
The support team for Sonicu is by far the best I've ever encountered in my personal or work life.
Nyack Hospital
We have been trying to revamp our dashboard as a result of a loss of product when a user disregrded an alarm. Many additions and changes needed to be done and Matt patiently navigated me through that
DHL
Fast response and resolved my issue quickly!
University of Utah Health
I believe it was David and Matthew that helped me. I had to call several times with some issues as they arose. They were helpful, professional, and got the job done. You are lucky to have those guys!
CleanSlate Treatment Center
We saw other systems, but Sonicu had everything we knew was important to remove manual logging that we've been doing for far too long.
Community Health Center of Central Missouri

When we put the numbers in front of our leadership and showed them how much time we were going to save with a remote system and automated monitoring versus the time we used to spend managing the system, it was a no-brainer, and we pulled the trigger right away.

Hamilton County Health Dept
When we got the app, that was a game changer. It was helpful with the zones, it was helpful for looking at my alarms, making sure that everything was online. There are so many things that the app makes easier since it is so user-friendly.
Nomi Health
Speed is so important to us, and Sonicu has made everything fast and easy. It’s two minutes to install a probe, and then easy to connect to cellular and add my users in a few more minutes. I can get my teams up and running fast
Ohio Public School District
We ask our cooks to do so much, so it’s a relief to know they don’t have to keep those temperature logs anymore.
Speak With an Expert Today
Not sure where to start? Talk with a Sonicu professional to match your needs with the right equipment, software, and support. Call us at (317) 468-2345 or click below to connect.